Dedicated to quality
Strategic and General Management
Dedicated to quality
Strategic and General Management
We take consultancy to a deeper level by working closely with you as "practioners" to tailor solutions that meet your specific needs. We will partner with you to identify, tailor, monitor, measure and review.
Identify your need
Your need might be “clear as day”, if not, we will identify it with you. We can do this by an informal review or targeted research. Once the need is identified, you can decide whether the need can be met by engaging us to lead a Project or by ongoing General Management Partnering
Tailor a solution
We will work with you to develop a tailored solution and action plan. Our services cover the 8 core streams that flow through businesses and organisations.
Protection and Compliance
– Risk exposure, mitigation and management
– Regulatory + industry compliance
- International standards certification
– Financial compliance
– Legal compliance
– Quality + safety compliance
– Drug + alcohol management
– Working with children compliance
– Environmental management compliance
– Internal + external auditing
– Covert services
– Regulatory + industry compliance
- International standards certification
– Financial compliance
– Legal compliance
– Quality + safety compliance
– Drug + alcohol management
– Working with children compliance
– Environmental management compliance
– Internal + external auditing
– Covert services
People, Culture and Learning
- Incident response + management
- Ethical + legal performance management
- Recruitment + retention
- Human resources
- People management systems
- Time + attendance
- Employee relations (ER)
- Employee experience (EX)
- Industrial relations (IR)
- Employee learning + development
- Volunteer engagement
- Human factors
- High risk work environments
- Ethical + legal performance management
- Recruitment + retention
- Human resources
- People management systems
- Time + attendance
- Employee relations (ER)
- Employee experience (EX)
- Industrial relations (IR)
- Employee learning + development
- Volunteer engagement
- Human factors
- High risk work environments
Profit and Financial Sustainability
– Increasing income
- Reducing expenditure
- Margin management
- Operational efficiency measures
- Increasing productivity
- Employee efficiency measures
- Corporate services + support
- Technology enhancement
- Reducing expenditure
- Margin management
- Operational efficiency measures
- Increasing productivity
- Employee efficiency measures
- Corporate services + support
- Technology enhancement
Project Development and Management
– Project + program development
- Project + program management
- Current + future challenges
- Current + future opportunities
- Workplace research
- Project + program management
- Current + future challenges
- Current + future opportunities
- Workplace research
Purpose, Planning and Procedures
– Organisational strategy
- Organisational structure
- Business management systems
- Quality + safety management systems
- Policies, procedures + processes
- Operational + safety management systems
- Planning + scheduling
- Standard operating procedures
- Organisational structure
- Business management systems
- Quality + safety management systems
- Policies, procedures + processes
- Operational + safety management systems
- Planning + scheduling
- Standard operating procedures
Products and Services
– Product + service development
- Product + service delivery
- Point of service processes + efficiency
- Point of service technology
- Customer experience (CX) and insights
- Product + service delivery
- Point of service processes + efficiency
- Point of service technology
- Customer experience (CX) and insights
Property, Capital and Tools of Trade
– Property purchase, leasing + relocation
- Land acquisition
- Property construction
- Fleet acquisition and rationalisation
- Fleet management and maintenance
- Technology sourcing and implementation
- Land acquisition
- Property construction
- Fleet acquisition and rationalisation
- Fleet management and maintenance
- Technology sourcing and implementation
Profile and Marketing
- Branding
- Marketing
- Communications
- Social Media
- Customer relationship management
- Community engagement
- Marketing
- Communications
- Social Media
- Customer relationship management
- Community engagement
Monitor, Measure and Review
Solutions need to work, so we will monitor and measure and review the performance of any solution that is implemented. Because we work closely with you we can easily adapt solutions to ensure they are meeting your needs
